Chief Technology Officer · Turin / Milan

Giuseppe
Careri

From first developer to CTO over 14 years — specialized in AI-powered HR tech, Skills Intelligence, and Asterisk-based real-time voice AI. Full-stack hands-on expertise with a proven ability to translate strategic vision into production-grade systems.

Get in touch Download CV
Giuseppe Careri
0+ Years in software engineering
0+ Years as CTO
0+ Engineers led
0K+ XCALLY installations worldwide
About

From developer to
technology leader

Chief Technology Officer with 14+ years in software engineering, having progressed from first developer to CTO within the same organization over 14 years — initially as Chief Innovation Officer, driven by a passion for emerging technologies, and then as CTO leading the full engineering organization of a globally deployed Asterisk-based contact center suite. Currently CTO at Talentware, specialized in AI-powered HR tech, Skills Intelligence platforms, and Asterisk-based real-time communications, with deep hands-on expertise across the full stack (frontend, backend, cloud, VoIP) and a proven ability to translate strategic vision into production-grade systems.

Experienced in building and leading cross-functional engineering and AI teams of 25+ engineers, designing mission-critical multi-tenant SaaS architectures on AWS, and pioneering AI agent orchestration with Claude and OpenCode CLI for agentic software development.

Active open-source contributor in the Asterisk and conversational AI community, AstriCon 2025 speaker, and hands-on architect who stays close to code and production. Based between Turin and Milan, fluent in Italian and English.

Engineering leadership

Building and scaling cross-functional teams of 25+ engineers. Establishing technical roadmaps, architecture standards, hiring processes, and engineering culture.

AI & Skills Intelligence

Designing production-grade AI systems for HR tech: skill mapping, CV parsing, JD analysis, recommendation engines, and LLM agent orchestration with Claude and OpenCode CLI.

Real-Time Voice & VoIP

Deep expertise in Asterisk-based contact center architectures and AI-native voice pipelines with sub-600ms latency, combining Deepgram, ElevenLabs, Silero VAD, and LangGraph.

Core Competencies

Technical depth
across the full stack

AI & Machine Learning

Multi-Agent Orchestration Claude (Opus, Sonnet, Haiku) OpenCode CLI Agentic Development LLM Applications Conversational AI Voice AI RAG pgvector / Pinecone LangGraph MCP Prompt Engineering Skills Intelligence CV Parsing JD Analysis

Cloud & Infrastructure

AWS ECS / RDS / S3 / ALB Secrets Manager / IAM Terraform / IaC Docker Kubernetes Multi-tenant SaaS Microservices CI/CD Pipelines Redis / BullMQ Sentry / PostHog Cost Optimization

VoIP & Real-Time

Asterisk PBX FreePBX Kamailio SIP / PJSIP AudioSocket ARI Omnichannel Contact Center Voicebot Deepgram Nova-3 ElevenLabs Silero VAD

Software Engineering

TypeScript JavaScript Node.js NestJS Next.js React PostgreSQL n8n REST / API-first SAP SuccessFactors SmartRecruiters

Leadership & Management

Technology Strategy & Roadmap Team Leadership (25+) Hiring & Mentoring Agile / Scrum Sprint Planning Stakeholder Management Budget & Vendor Management GDPR / DPIA Enterprise RFQs
Career

14 years in the same
organization — by choice

Oct 2025 — Present
Chief Technology Officer
Talentware — Milan, Italy

AI-powered, skills-first HR SaaS platform serving enterprise clients with 10,000+ employees. Leading end-to-end technology strategy, architecture, and engineering of a multi-tenant Skill Intelligence platform. Established a dual-track AI strategy: developer productivity via Claude and OpenCode CLI for agentic coding, and AI-driven product features including skill mapping, CV parsing, JD analysis, and recommendation engines. Led GDPR Art. 35 DPIA and delivered enterprise Information Security & Privacy Assessments for Fortune-scale RFQs.

Jan 2024 — Sep 2025
Chief Technology Officer — XCALLY
Xenialab → XCALLY, Turin / Milan

Led company-wide technology strategy and engineering delivery following the Xenialab → XCALLY rebrand, managing a team of 25+ developers and DevOps engineers across multiple product lines. Drove AI-driven CX innovation, integrating LLM-based capabilities (OpenAI, Claude) into the omnichannel contact center suite. Owned full responsibility for staffing, architecture, budgeting, and roadmap governance.

Jul 2022 — Dec 2023
Chief Technology Officer — Xenialab
Xenialab, Turin / Milan

Drove top-line growth and operational efficiency through cost optimization and a culture of engineering innovation, with full ownership of multi-project delivery lifecycle. Pioneered enterprise AI initiatives leveraging OpenAI ChatGPT and early LLM capabilities to differentiate the omnichannel contact center product.

Jan 2020 — Jul 2022
Chief Innovation Officer
Xenialab, Turin

Identified, pursued, and executed cutting-edge innovations across product and internal operations. Created new value propositions through customer discovery, business viability assessment, and technical feasibility validation. Launched experimental projects producing data-driven insights and new revenue streams. Fostered a cross-departmental culture of innovation.

Nov 2013 — Jan 2020
Team Manager
Xenialab, Turin

Led the core development team, establishing SMART goals, engineering guidelines, and training programs. Designed and oversaw scalable software architectures. Introduced agile methodologies and continuous integration practices, significantly accelerating development cycles. Managed hybrid and remote team dynamics.

Sep 2011 — Nov 2013
Software Developer
Xenialab, Turin

Developed web applications with HTML, CSS, JavaScript, AngularJS, Angular, PHP, and Node.js. Designed and integrated RESTful APIs; implemented unit and integration testing. Collaborated with design and marketing teams to translate requirements into production specifications.

2007 — 2012
Master's Degree in Computer Engineering
Politecnico di Torino, Turin, Italy

Master's Degree in Computer Engineering from Politecnico di Torino, one of Italy's leading technical universities.

Projects

Selected technical
achievements

XCALLY — Omnichannel Contact Center

SaaS · Asterisk · AI

Architected and co-built from inception a globally deployed Asterisk-based omnichannel contact center platform (voice, chat, messaging), integrating with CRM and enterprise systems. Designed real-time capabilities including skill-based routing, IVR orchestration, and multi-channel session management. Scaled the engineering organization from 1 to 25+ developers and DevOps over 14 years.

AsteriskKamailioNode.jsAWSOpenAIClaude
xcally.com

Talentware — Skill Intelligence Platform

AI · HR Tech · Current

Multi-tenant SaaS architecture (NestJS + React + PostgreSQL on AWS) with per-tenant data isolation, feature flags, and observability, powering skills-first talent management for enterprise clients with 10,000+ employees. AI agent-based engineering workflows using Claude and OpenCode CLI. GDPR Art. 35 DPIA and integration blueprints for SAP SuccessFactors and SmartRecruiters.

NestJSReactPostgreSQLAWSClaudepgvector
talentware.ai

AgentVoiceResponse (AVR)

Open Source · Voice AI · R&D

Independent R&D project exploring an AI-native voice contact center architecture for enterprise-scale SIP deployments. Streaming voice pipeline with sub-600ms target latency: Silero VAD → Deepgram Nova-3 ASR → Claude via LangGraph → ElevenLabs Flash v2.5 TTS. Stack: Kamailio + Asterisk pool with ARI/AudioSocket, PJSIP Sorcery/Realtime on PostgreSQL, ReactFlow-based IVR designer, Redis/BullMQ skill-based routing, pgvector per-tenant knowledge bases.

AsteriskKamailioDeepgramElevenLabsClaudeLangGraph
agentvoiceresponse.com
Speaking & Community

Open source &
knowledge sharing

AstriCon 2025 — Speaker

Real-Time Voice & Conversational AI with Asterisk AudioSocket

Talk on real-time voice interaction and conversational AI using Asterisk AudioSocket, sharing production experience deploying AI-enabled voice solutions at scale.

Community — since 2015

Asterisk & Open-Source Telephony

Active contributor and regular participant in the Asterisk community since 2015, engaged in discussions on VoIP, contact center innovation, and open-source telephony.

Video & Open Source

AI, VoIP & Agentic Systems

Public talks and interviews on AI-driven transformation of customer experience. Active open-source experimentation shared via GitHub, blog posts, and video content.

youtube.com/@gcareri
FAQ

Common questions

What does Giuseppe Careri specialize in as a CTO?
Giuseppe Careri specializes in AI-powered HR tech and Skills Intelligence platforms, Asterisk-based contact center architectures, and real-time voice AI pipelines. He progressed from first developer to CTO at XCALLY (formerly Xenialab) over 14 years — initially as Chief Innovation Officer driven by a passion for emerging technologies, then as CTO leading the full engineering organization — before joining Talentware as CTO in October 2025.
What is AgentVoiceResponse (AVR)?
AgentVoiceResponse (AVR) is an open-source R&D project by Giuseppe Careri that implements an AI-native voice contact center architecture. It uses a streaming pipeline with sub-600ms target latency: Silero VAD → Deepgram ASR → Claude LLM via LangGraph → ElevenLabs TTS, running over Asterisk and Kamailio. More info at agentvoiceresponse.com.
Where is Giuseppe Careri based?
Giuseppe Careri is based between Turin and Milan, Italy. He holds a Master's Degree in Computer Engineering from Politecnico di Torino and currently works as CTO at Talentware in Milan.
What was Giuseppe Careri's role at XCALLY?
At XCALLY / Xenialab, Giuseppe Careri served from Software Developer (2011) through Team Manager, Chief Innovation Officer, and ultimately CTO (2022–2025). As CTO he managed a team of 25+ engineers and drove the integration of LLM-based AI capabilities into the omnichannel contact center platform, which is deployed in over 10,000 installations worldwide.
Contact

Get in touch

I'm open to advisory roles and conversations about AI, voice tech, or HR tech. Reach out via email or LinkedIn.

info@gcareri.com LinkedIn